About FamilyFirst Daily

On a mission to end loneliness, one phone call at a time.

Our Story

FamilyFirst Daily was born from personal experiences forming a realisation: our elderly loved ones are often safe and healthy, but they are lonely. Physical care is essential, but emotional connection is what makes life worth living.

We saw families struggling with guilt—wanting to call their parents every day but getting caught up in work, kids, and life's demands. We created FamilyFirst Daily to fill that gap. Not to replace family, but to extend it.

We provide a non-medical, strictly companionship-focused service. No white coats, no clipboards — just warm, friendly people ready to listen, chat, and care.

Elderly woman and granddaughter hugging each other with a big smile.

Our Core Values

We operate with heart first, ensuring every interaction brings warmth and positivity.

Empathy

We listen with open hearts, validating feelings and sharing in life's moments.

Joy

Fairness

Connection

We bring a smile to every call, finding positivity in daily conversation.

Your loved ones don't deserve to be lonely. We offer real friendship they can count on.

We use technology to bring people together, bridging the distance for families.

Our Companions

We call our team members "Companions", not agents or caregivers. They are selected for their empathy, kindness, conversational skills, and genuine love for people.

British citizens who are trained, vetted and DBS-checked for safety.

Empathetic listeners.

Trained in conversation and engagement.

Patient, kind, and respectful.

Our Reviews & Testimonials

Trustworthy and my mom is enjoying the daily chats

"Been using this for the past couple weeks for my mom and I can say that she is enjoying the daily chats!

I was initially hesitant as never tried such a service but they are really trustworthy and made my life easier while I’m busy with my work and family demands. I also get weekly reports on Whatsapp which is very useful."

- Sam N. (February 2026)

What families say about us.

Highly recommend. Gave us total peace of mind

"Highly recommend, great service which gave us total peace of mind! Thank you!!!".

- Natasha F. (February 2026)

You can tell they genuinely care. Highly recommend

Familyfirst Daily is such a lovely service. Knowing someone is checking in regularly and having real conversations gives so much reassurance and comfort.